Customer Relations Representative - State Farm Agent Team Member Shelbyville - IN

Customer Relations Representative - State Farm Agent Team Member

Part Time • Shelbyville - IN
Replies within 24 hours
Benefits:
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a team member with Dave Childres State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

The position is part time and the days and hours would be reviewed prior to hiring in an attempt to help the agency and offer a flexible schedule.   The annual salary reflects a wide range, based on hours that work best for the team member and the agency.

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
  • Contact current and potential clients 
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Experience in an office setting
  • Ability to handle high-stress situations calmly.
  • Insurance License preferred, but not required initially (training for licensing provided)
Compensation: $25,000.00 - $35,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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